Visiting Hours and Phone Times

Staying connected to your loved one throughout treatment is not only encouraging for both the family and the patient, it can be pivotal in the process of recovery. Holly Hill wants to keep you in touch with your loved ones, and providing visitation time is one way we do that.

GENERAL VISITATION & PHONE RULES

A confidential ID number is issued to each patient at the time of admission. Due to patient confidentiality, only the adult patient or legal guardian of a minor patient may give out this number. Any visitor calling or coming in must have the ID number.
All visitors will be required to present valid identification prior to visiting.
No more than two visitors are allowed at one time.
Children under the age of 13 may not visit.
Phone call duration may be limited based on the therapy schedule. Patients may not make or receive phone calls during group times.

Day of Discharge: The therapist will coordinate a discharge date based on the individualized treatment plan. Please note that all discharges occur before 11 am, and transportation needs must be arranged prior to that time.

MAIN CAMPUS

VISITING HOURS & PHONES:

1 SOUTH
Unit phone number: 919-250-7201 or 919-250-7203
Patient phone numbers: 919-250-7213 or 919-250-7214
Tuesday and Thursday: Cafeteria, 2-3:00 pm
Saturday and Sunday: Cafeteria, 2-3:00 pm

1 WEST
Unit phone number: 919-250-7006 or 919-250-7034
Patient phone numbers: 919-250-7237 or 919-250-7238
Monday and Wednesday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Cafeteria, 10:15-11:15 am

2 WEST
Unit phone number: 919-250-7012 or 919-250-7019
Patient phone numbers: 919-250-7258 or 919-250-7257
Monday and Wednesday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Cafeteria, 10:30-11:30 am

2 EAST
Unit phone number: 919-250-7283 or 919-250-7284
Patient phone numbers: 919-250-7263 or 919-250-7261
Tuesday and Thursday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Cafeteria, 3:00-4:00 pm

1 NORTH A
Unit phone number: 919-231-5317 or 919-231-5318
Patient phone number: 919-250-5319
Monday and Thursday: Cafeteria, 7:30-8:30 pm
Saturday and Sunday: Cafeteria, 3-4 pm

1 NORTH B
Unit phone number: 919-231-5325 or 919-231-5326
Patient phone number: 919-250-5324
Tuesday and Thursday: Rec. Therapy Room, 6:30-7:30 pm
Saturday and Sunday: Cafeteria, 3-4 pm

2 NORTH A
Unit phone number: 919-231-5339 or 919-231-5340
Patient phone number: 919-250-7251
Wednesday and Friday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Rec. Therapy Room, 4:15 pm-5:15 pm

2 NORTH B
Unit phone number: 919-231-5348 or 919-231-5349
Patient phone number: 919-250-7133
Wednesday and Friday: Cafeteria, 7:30-8:30 pm
Saturday and Sunday: Rec. Therapy Room, 2-3 pm

CHILDREN & ADOLESCENTS

VISITING HOURS:

Monday through Friday, 6:30-7:30 pm
Saturday and Sunday, 2-3:30 pm

PHONE TIMES:

Phones are available for incoming and outgoing phone calls nightly.
Monday through Friday, 6:30-7:30 pm
Saturday and Sunday, 2-3:30 pm and 6:30-8 pm

SOUTH ADULT CAMPUS

VISITING HOURS & PHONE TIMES:

3 SOUTHEAST
Unit phone number: 919-900-5470
Patient phone numbers: 919-900-5573 or 919-900-5574
Monday through Friday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Cafeteria, 3:00-4:00 pm

3 SOUTHWEST
Unit phone number: 919-900-5480
Patient phone numbers: 919-900-5575 or 919-900-5576
Tuesday and Friday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Cafeteria, 2:00-3:00 pm

2 SOUTHEAST
Unit phone number: 919-900-5450
Patient phone numbers: 919-900-5571 or 919-900-5572
Monday and Wednesday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Cafeteria, 3:15-4:15 pm

2 SOUTHWEST
Unit phone number: 919-900-5460
Patient phone numbers: 919-900-5569 or 919-900-5570
Monday and Thursday: Cafeteria, 7:00-8:00 pm
Saturday and Sunday: Cafeteria, 2:00-3:00 pm
Note: Adult patients may not make or receive phone calls during group therapy times.

Begin Your Healing Journey Today

Sometimes life feels too heavy to handle on your own and you need someone to help you through. We want you to know that it’s okay to ask. Taking the first step can be difficult, but Holly Hill is here for you. We promise that our assessment counselors will meet you with compassion and without judgment. No matter where you are, it’s never too late to reach out.

It all starts with a free, confidential assessment, accessible 24 hours a day, 7 days a week. We’ll walk you through every step of the process. You don’t have to be alone. Let us help. Call 919-250-7000 or complete our online contact form.